Privacy Policy

Last updated: October 2026

At Duco Art, we respect your privacy. This policy explains what information we collect and how we use it.

1. Information We Collect

• Name, email address, phone number and shipping/billing address
• Order details and uploaded artwork or design files
• Payment status (card and bank details are handled by Razorpay; we do not store them)
• Basic device and browsing data through cookies

2. How We Use Your Information

• To process, print, ship and track your orders
• To contact you about your order or support requests
• To improve our website, products and services
• To comply with legal and tax obligations

3. Sharing of Information

We only share data with trusted partners needed to fulfil your order, such as DHL Express for shipping and Razorpay for payments. We never sell your personal information.

4. Cookies

We use cookies to keep your cart, remember preferences and understand site traffic. You can disable cookies in your browser settings, but some features may stop working.

5. Data Security

We use reasonable technical and organisational measures to protect your data. No online transmission is 100% secure, but we work hard to keep your information safe.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

7. Contact Us

For any privacy questions, reach us through our Contact page.