Return & Refund Policy

Last updated: October 2026

Because every item is custom printed for you, we handle returns a little differently from regular stores.

1. Eligible for Replacement or Refund

• Product received damaged or defective
• Wrong product, size or design received (compared to your confirmed order)
• Significant print quality issues

2. Not Eligible

• Change of mind or wrong size ordered by the customer
• Minor colour differences between screen and print
• Errors in artwork, spelling or text that you approved
• Items worn, washed or altered after delivery

3. How to Request

1. Contact us within 7 days of delivery via our Contact page.
2. Include your order number and clear photos or a video of the issue.
3. Our team will review and respond within 2–3 business days.

4. Refunds

• Approved refunds are issued to the original payment method via Razorpay.
• Refunds typically take 5–10 business days to reflect, depending on your bank.
• Shipping charges are non-refundable unless the error was ours.

5. Cancellations

Orders can be cancelled for a full refund only before production begins.