Shipping Policy

DucoArt Private Limited

Thank you for shopping with DucoArt Private Limited. We are committed to providing you with the best products and a seamless shopping experience. Below is our 7-day shipping policy, which outlines our shipping process, timelines, and related information.

1. Processing Time
   Order Confirmation: Upon placing an order, you will receive an order confirmation email. Please review the details carefully. If there are any errors, contact us immediately at duco@ducoart.com or ducoart1@gmail.com.
   Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
2. Shipping Time
   Shipping Duration: After processing your order, shipping will take approximately 7-10 business days. This means that your order will be delivered within 7 business days from the date of your order confirmation.
   Shipping Delays: While we strive to meet our estimated delivery times, please note that actual delivery times may vary due to factors beyond our control, such as shipping carrier delays, customs processing, or unforeseen circumstances.
3. Shipping Charges
   Shipping Costs: Shipping charges for your order will be calculated and displayed at checkout. Charges may vary based on the shipping destination and the weight of your order.
   Free Shipping: We offer free standard shipping on orders over a specified amount, as indicated on our website at the time of purchase.
4. Shipping Destinations
   Domestic Shipping: We ship to addresses within India. Please ensure that the shipping address provided is accurate and complete to avoid delays.
   International Shipping: Currently, we do not offer international shipping. We are working to expand our services to customers worldwide in the near future.
5. Order Tracking
   Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.
   Tracking Issues: If you do not receive a tracking number or if you encounter any issues with tracking your order, please contact us at duco@ducoart.com or ducoart1@gmail.com.
6. Delivery Issues
   Lost or Stolen Packages: DucoArt Private Limited is not responsible for lost or stolen packages confirmed to be delivered to the address provided. In such cases, please contact the shipping carrier for assistance.
   Incorrect Address: We are not responsible for orders that are not delivered due to incorrect or incomplete addresses provided by the customer. Please ensure your address is correct when placing your order.

Contact Us
If you have any questions or concerns about our 14-day shipping policy, please contact us:

Email: duco@ducoart.com

Phone: +91 98272-45678

Thank you for choosing DucoArt Private Limited. We appreciate your business and look forward to serving you again.